How to report a boat insurance claim


Pacific Marine Underwriting Ltd (PMU) is in the business to pay claims. At PMU, our goal is to get boaters back on the water as soon as possible. During business hours please call your PMU insurance broker. This professional is qualified to help you file a claim.


PMU and our broker network work with selected pre-qualified independent marine claims adjusters. We offer 24 hour after hours and weekend emergency claims service. Our adjusters are reputable, hand-picked by PMU and have thorough knowledge of your local waters. Our adjusters specialize in marine claims so you can be assured of the best possible outcome for your claim.

Information required to make a boat insurance claim

To make the claim process efficient the following information will help expedite the claim process. What is the claim for?

  1. Where did the loss occur?
  2. When did the loss occur?
  3. In case of theft, have you filed a police report?
  4. Insurance policy number.

How to file a boat insurance claim

During regular business hours please call your insurance broker

After business hours, please call the appropriate 24/7 claim center below:

Western Canada

Coast Claims Service Ltd
Claim Call Centre (24hr): 1-866-694-3111

Ontario and Eastern Canada (Manitoba East)

Report claims to Pacific Marine Ontario at 1-866-619-1605
After Hours: 
Coast Claims Service Ltd
Claim Call Centre (24hr): 1-866-694-3111


Services D'Ajusteurs M. Brown Ltée.
4600A Boul. Dagenais Ouest #201
Laval, Québec
H7R 1L5
tél: (514) 483-6411
fax: (514) 483-2687
Toll Free: 1-888-974-4974 ext 4 (24/7 Emergency line)
Or: 514-671-8000 ext 100 (24/7 Emergency line)